The National Redress Scheme

What is the National Redress Scheme?

The National Redress Scheme began in July 2018, as a financial and wellbeing package to support people who experienced child sexual abuse in institutions.

It acknowledges the suffering and intergenerational trauma caused, provides financial and practical support for people on their healing journey, and is a way to hold institutions accountable.

Applications are open now until 30 June 2027.

Who can apply?

 The scheme is open to Australian citizens and permanent residents who:

  • are survivors of sexual abuse that took place in an institution before 1 July 2018
  • were under 18 years old when the abuse occurred
  • were born before 20 June 2010

and

  • were at an institution that was responsible for your care, but instead brought you into contact with a perpetrator (this could include a sports club, church, or youth group).

Some applications may be slightly different, depending on your circumstances. Please see ‘How do I apply?’ below.

What is included?

  • Free counselling support.
  • Free legal advice.
  • A redress payment, decided on an individual basis, of up to $100,000.
  • If you choose, a direct personal response and apology from a senior representative of the institution responsible.

If you receive an offer through the National Redress Scheme you can choose any or all of these things – it’s up to you what you would like to access.

It is important to understand that not all applications will result in an offer of redress, although there may be other avenues available to you. Talk to your local Aboriginal and Torres Strait Islander community-controlled support organisation about requesting a review of your application, or other avenues for redress.

How do I apply?

Anybody wanting to access redress will need to apply. Applications are open now and can be made until 30 June 2027. You can apply through your local Link-Ups and some Stolen Generations organisations.

It’s up to you how you apply – by paper or online and support is available at all times during an application. You won’t be asked to speak in person about your experience

See ‘Who can I talk to for support with applying?’ below for a list of Aboriginal and Torres Strait Islander community-controlled organisations that can answer any questions you may have or help you with an application.

If you choose, you can have a trusted support person – such as a family member or a close friend – inquire and apply on your behalf. Talk to a support organisation about a Nominee if this is something you would like to consider.

Different personal circumstances, such as if you are or have been in prison, are under 18 years, or have already received redress, may change the way you apply.

Your application will be slightly different if you:

  • are under the age of 18
  • are applying from prison or have been in prison for more than five years
  • have already received a related payment
  • are living with a disability
  • the institution where the abuse took place hasn’t yet joined the National Redress Scheme (for more information click here).

How long will my application take?

Application times can vary, and it may take up to a year for an application to be processed. Support is available to you during this time.

Who can I talk to for support with applying?

Redress can be a difficult topic to talk about, or it may be difficult to know where to begin. You do not need to approach redress alone.

Culturally safe and supportive Aboriginal and Torres Strait Islander community-controlled organisations are available to support you at all times during an application.

Click here for a list of organisations in your local area that can assist with understanding redress, making an application, and emotional support.

You may also like to consider support in the following areas:

What happens once I apply?

Once a redress application is made someone from the National Redress Scheme will get in touch to let you know they have received your application or ask for more information if needed.

Applications will be considered by an independent panel, made up of people from a range of different backgrounds.

What happens if I don’t receive an offer of redress through the National Redress Scheme?

If you do not receive an offer of redress through the National Scheme, there may be other options available. Culturally safe and supportive Aboriginal and Torres Strait Islander community-controlled organisations are available to discuss these options with you.

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